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  • ACASĂ
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Frequent questions

HomeFrequent questions
[ company and services ]

General Questions

Here you'll find answers to the most frequently asked questions about coach rental, minibus rental and chauffeur-driven car rental in Cluj-Napoca. Since 2008, Cristian Tur has provided passenger transport for small, medium and large groups, within Romania and abroad, for events, excursions, airport transfers and corporate contracts. If you can't find the answer you're looking for, request a personalized quote or contact us by phone.

What passenger transport services does Cristian Tur offer in Cluj-Napoca?

Cristian Tur offers coach rental, minibus rental and chauffeur-driven car rental, all with a driver. Our services are for individuals, small, medium and large groups, and companies. We provide domestic and international transport with a premium Mercedes-Benz and BMW fleet. For a personalized quote, fill in the quote request form on our contact page.

Since when has Cristian Tur been providing passenger transport?

Cristian Tur has provided passenger transport since 2008, based in Cluj-Napoca. Over the years we have worked with individuals and companies looking for quality, comfort and safety. Our experience covers coach, minibus and chauffeur-driven car rental for trips within Romania and abroad.

Are all vehicles rented with a driver?

Yes, our coaches, minibuses and cars are rented exclusively with a driver. Our drivers are experienced and psychologically, medically and professionally certified. You focus on the journey, while we take care of driving, route and safety.

Do you offer transport only in Cluj-Napoca or also in other cities in Romania?

We offer passenger transport from Cluj-Napoca to any destination in Romania, as well as abroad. The route is set together with you, according to your group's needs. Send us your destination, date and number of passengers through the quote request form and we will get back to you with a proposal.

Do you provide international passenger transport? Which countries?

Yes, we provide international passenger transport with coaches and minibuses with a driver. The destination and route are set on request, including routes with several stops. The price depends on destination, number of days and distance. Send us your desired itinerary through the quote request form.

How can I request a price quote for renting a coach or minibus?

Fill in the quote request form on our website or contact us by phone. The date, route, number of passengers and number of days help us a lot. With this information we prepare a personalized quote for renting a coach or minibus with a driver.

How quickly will I receive the quote after filling in the form?

We reply as quickly as possible to every quote request. Clients appreciate our promptness from the very first inquiry. For urgent requests, call us directly. You can start with the quote request form.

Are you available 24/7? Can I book at short notice?

Yes, we offer non-stop support for our clients. For urgent passenger transport bookings, call us directly and we will check vehicle availability. You can find our details on the Contact page.

Minibus rental

VIEW MINIBUS RENTAL

How many seats do the minibuses you rent out have?

For minibus rental in Cluj-Napoca we have options from 8+1 seats (VIP type) up to 22 seats. You choose the capacity according to your group size and the amount of luggage. If you are not sure which option suits you, tell us the number of passengers in the quote request and we will guide you.

How much does it cost to rent a minibus with a driver in Cluj-Napoca?

The price of renting a minibus with a driver depends on destination, route, number of days and distance travelled. For long-term contracts, rates are negotiable. Send us your trip details through the quote request form and you will receive a clear price for your route.

Which minibus should I choose for a group of 8 people?

For a group of 8 people, the 8+1 seat VIP minibus is the right choice, with individually adjustable seats and space for luggage. If you have bulky luggage or want more space, you can choose a larger minibus. Tell us the number of passengers and your route in the quote request and we will recommend the right option.

What is the difference between a VIP minibus and a standard one?

VIP minibuses (8+1 seats) offer a higher level of comfort, with individually adjustable seats and leather or premium upholstery. They are suited to delegations, business partners and private events. Minibuses with more seats are ideal for larger groups. See all available minibuses.

What features do the minibuses have (air conditioning, WiFi, charging sockets)?

Our minibuses have efficient climate control (heating and air conditioning), individually adjustable seats, charging sockets, an audio-video system, WiFi and panoramic windows. Features may differ from one vehicle to another. Tell us what you need in the quote request and we will suggest the right minibus.

Is there enough luggage space in a minibus for an airport transfer?

Yes, our minibuses offer generous luggage space, which makes them suitable for airport transfers. If your group has many suitcases or special equipment, mention it when requesting a quote so we can choose the right vehicle. See our minibuses.

Can I rent a minibus for a transfer to or from Cluj International Airport (Avram Iancu)?

Yes, we offer Cluj airport transfers by minibus for small groups and delegations. For a quote, it helps to know the date, flight time, number of passengers and destination. We are available non-stop, and you can book your transfer through the quote request form.

How much does a transfer from Cluj Airport to the city or to other towns cost?

The price of a transfer from Cluj Airport depends on destination, distance and number of passengers. Send us the pick-up and drop-off locations through the quote request form and we will give you the price.

Can I rent a minibus for a day trip or a custom route?

Yes, our minibuses can be rented for private trips and custom routes, within Romania or abroad. We set the route, stops and departure time together with you. Send us your trip plan through the quote request form and we will get back to you with a proposal.

Coach rental

VIEW COACH RENTAL

How many seats do the coaches available for rent have?

Our coaches for hire have 55 seats, suitable for medium and large groups. For smaller groups we recommend a minibus. See our coach rental page or request a quote.

How much does it cost to rent a coach with a driver in Cluj-Napoca?

The price of coach rental with a driver depends on destination, route, number of days and distance travelled. For long-term contracts, rates are negotiable. Fill in the quote request form and you will receive a personalized price.

What features do the coaches have (toilet, fridge, air conditioning, Hi-Fi)?

Our coaches are equipped with air conditioning, an auxiliary heating system, tourist-type seats with armrests, seat belts, a Hi-Fi system, a fridge and a toilet. These features make long journeys more comfortable for all passengers. If you need a specific feature, mention it in the quote request. See our available coaches.

Which coach should I choose for a group of 50 people?

For a group of 50 people, our 55-seat coach is the right choice, with luggage space depending on the route. Tell us the exact number of passengers and your route in the quote request and we will confirm availability. See our coach rental with a driver.

Can I rent a coach for school trips or the “Școala Altfel” programme?

Yes, we rent out coaches for school trips, camps and “Școala Altfel” (“A Different School”) activities. Our coaches are licensed, technically inspected and equipped according to the safety rules for transporting students and teachers. Request a quote with the date, route and number of students through our form. See our available coaches.

Do the coaches comply with the safety rules for transporting children?

Yes, the coaches used for school trips are licensed, technically inspected and equipped according to the safety rules, including seat belts. Our drivers are psychologically, medically and professionally certified and are trained regularly on road traffic legislation. You will find more details on our coach rental page.

How do I choose between a minibus and a coach based on the number of people?

A minibus (from 8+1 up to 22 seats) is best for small groups, transfers and delegations. For larger groups, up to 55 people, a coach is the right choice, for excursions and events. If your group is close to the limit, luggage and budget decide. Tell us how many people you are through the quote request form and we will guide you. See minibuses and coaches.

Chauffeur-driven car rental

VIEW CHAUFFEUR-DRIVEN CAR RENTAL

How does renting a car with a driver work?

You choose the model, tell us the date, route and number of days, and we send you a quote. On the day of the trip, the driver picks you up at the agreed location and takes you to your destination. Rates are adapted to destination, route, number of days and distance. See our chauffeur-driven car rental.

Can I rent a car without a driver (classic car rental)?

Our car rental services are provided with a driver, for comfort and safety throughout your journey. If you have a special request, contact us through the quote request form and we will discuss it.

What car models do you have available?

For chauffeur-driven car rental we have the BMW 7 Series LCI (facelift) 745Le xDrive, in the VIP version, and the Dacia Logan. Tell us the purpose of your trip in the quote request and we will recommend the right model.

How much does it cost to rent a BMW 7 Series with a driver?

The price of renting a BMW 7 Series with a driver depends on destination, route, number of days and distance. For long-term contracts, rates are negotiable. Send us your trip details through the quote request form and we will prepare a personalized quote. See the BMW 7 Series.

Can I rent a limousine with a driver for a wedding or corporate event?

Yes, the BMW 7 Series with a driver is an elegant choice for weddings, corporate events and business meetings. Our drivers are professional, discreet and punctual. Request a quote with the date and schedule of your event through the quote request form.

Which car do you recommend for delegations and business partners?

For delegations and business partners we recommend the BMW 7 Series with a driver, a premium, comfortable and elegant car. For larger groups, an 8+1 seat VIP minibus is a suitable alternative. Tell us how many participants there are in the quote request and we will choose the solution together.

Events and special occasions

Do you provide transport for wedding guests? How is it organized?

Yes, we offer elegant, clean coaches and minibuses for transporting guests to the church and the event venue, in Cluj-Napoca and the surrounding area. You tell us the schedule, locations and number of guests, and we organize the trips. Send your quote request well in advance so you get the vehicle you want.

How much does wedding guest transport cost in Cluj-Napoca?

The price of wedding transport depends on the number of guests, route, rental duration and chosen vehicle. Send us your event details through the quote request form and we will prepare a personalized quote.

Can you provide transport for conferences, team buildings and corporate events?

Yes, we offer transport for companies: conferences, workshops, team buildings and delegations. We pick up participants from Cluj International Airport and take them to the event venue. Discretion, punctuality and comfort are our priorities. Request a quote through our form.

How is airport transport for delegations organized?

You tell us the number of people, arrival date and time, and destination, and we choose the right vehicle: car, minibus or coach. For small delegations we recommend the car or the VIP minibus. Book through the quote request form or by phone.

Do you provide transport for group trips, pilgrimages or clubs (e.g. artists, choirs, sports teams)?

Yes, we transport groups of any kind, on custom routes within Romania or abroad. Our clients have appreciated our punctuality and flexibility on group trips. Tell us the itinerary and number of people in the quote request, and we will choose between a minibus and a coach.

Employee transport / corporate contracts

Do you provide daily transport for employees of companies in Cluj?

Yes, we provide daily transport for employees of companies in the industrial parks around Cluj and the surrounding areas. Schedules are flexible and adapted to the company's working hours, under a long-term contract. Request a quote through the contact form.

How do long-term employee transport contracts work?

Together with the company, we set the routes, departure times and required vehicles (minibuses or coaches), then sign a long-term contract. The service is tailored to each company's needs. Contact us for a quote.

Can rates be negotiated for long-term contracts?

Yes, rates for domestic and international transport are negotiable for long-term contracts. The final price depends on route, number of days and distance. Request a personalized quote through the quote request form.

Prices and bookings

What does the price of renting a coach or minibus depend on?

The price depends on destination, route, number of days and distance travelled. The type of vehicle chosen (minibus, coach or car) also matters. For long-term contracts, rates are negotiable. Our pricing is transparent, and you receive your quote through the quote request form.

Do the rates include the driver, fuel and road tolls?

The driver is included, since all vehicles are rented with a driver. Your quote will clearly state what is included in the price. Request a quote through our form.

How far in advance do I need to book?

We recommend booking early, especially in busy periods (weddings, holidays, vacations), so that the vehicle you want is available. For last-minute requests, contact us by phone and we will check availability. Start with the quote request.

How do I pay and will I receive an invoice?

Payment terms and invoicing are agreed when the quote is confirmed. For details about payment methods and invoicing, contact us through the quote request form or by phone.

What is the cancellation or modification policy?

Cancellation or modification terms are communicated when the quote is confirmed. For changes, let us know as early as possible and we will try to find a solution. You can contact us on the Contact page.

Can I request a quote for an international route with several stops?

Yes, you can request a quote for international routes with several stops, by coach or minibus with a driver. Send us the itinerary, dates and number of passengers, and the price is calculated based on distance and number of days. Use the quote request form.

Safety and drivers

How safe are Cristian Tur's drivers? How are they selected?

Our drivers are experienced and psychologically, medically and professionally certified. They are trained and tested regularly on road traffic legislation updates. Passenger safety is our priority on every passenger transport.

Do the drivers speak foreign languages (English, Hungarian)?

Yes, our drivers speak Romanian, English and Hungarian. This helps a lot with transfers for tourists, delegations and foreign partners, including transfers from Cluj Airport.

Are my luggage and belongings insured during the journey?

Yes, the company has an insurance policy covering clients' belongings and luggage. For further questions, you can write to us through the contact form.

Are the vehicles technically inspected and insured?

Yes, our vehicles are maintained to high standards, technically inspected and equipped according to safety rules. Coaches used for school trips are licensed. See our fleet of coaches, minibuses and cars.

Are the drivers and vehicles punctual? What happens in case of a delay or breakdown?

Punctuality is one of our values, and clients confirm it in their reviews. Our support is available non-stop, so you can contact us at any time during your journey. See the Contact page.

Didn't find the answer you were looking for?

Tell us what transport you need and we’ll prepare a personalized quote for coach, minibus or chauffeur-driven car rental in Cluj-Napoca, or anywhere in Romania and abroad. We’re available non-stop, so you can contact us at any time.
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